User Evaluation is a powerful product that allows businesses and organizations to gain deeper insights into their customer conversations. By analyzing text, tabular, audio and video data through AI, User Evaluation provides insights per session and a report for all sessions. These reports can be easily shared with teams, providing a clear and concise summary of the data collected.
One of the main benefits of User Evaluation is its ability to generate data visualizations that help visualize trends in the data collected. This makes it easy for teams to identify patterns and trends in customer conversations, and to use these insights to improve the overall customer experience. You can also chat with an AI assistant to ask questions about all your sessions.
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